Within this contemporary take on Charles Dickens'"A Christmas Carol," Frank Cross (Bill Murray) is a hugely successful television executive whose cold dream and curmudgeonly nature has driven away the love of his lifetime, Claire Phillips (Karen Allen). But after shooting a staff member, Eliot Loudermilk (Bobcat Goldthwait), on Christmas Eve,'' Frank is seen by a collection of ghosts who provide him a opportunity to reevaluate his actions and the wrongs of his past.